one of the discs i received from netflix was not what i requested. it was very close, but not what i requested. it was a tv show, season 2 disc 1 and i requested season 1 disc 1. i did the what you're supposed to do, notify netflix of the error, which really is bullshit 'cos all it tells you to do is return the disc and add it to your queue again when what it should do is automatically add the disc to your queue and place it at the top. since the disc was really close to what i requested, i thought the workers might not notice the error so i put a post it on it: "sleeve is season 1 disc 1, disc is season 2 disc 1". i received a form message from netflix that they received my note but that's not the way to contact customer service. so retarded. there was no need for the workers to punch in that a note was included, it was there so that the next person who requests the same disc does not get the incorrect one. but that got me thinking, can you imagine what the inner workings of the netflix warehouses are like? that they must scan in these discs and there are options for them to punch in: sleeve missing, broken disc, note attached, blood stains, etc.